OUR CLIENT

Lipari Foods is a wholesale food distributor and manufacturer that serves customers in 32 states across the U.S.. Lipari delivers a full range of grocery and retail goods sourced from over 40 global suppliers.

CHALLENGE

Manual documentation hindered Lipari operation and compliance

Lipari Foods, a grocery distributor and food manufacturer based out of Warren, MI, recognized a need to revamp and automate their FDA compliance processes due to three pressing problems: 

  • Improper DUNS number utilization: Unknown to Lipari, former importers were misleadingly using their DUNS number, thus exposing them to risk with the FDA 
  • FSVP documents managed manually: They used Microsoft OneNote to manually conduct the follow-up process for gaining updated FSVP documentation and stored the files in a folder on their hard drive 
  • Cost of sourcing suppliers: The Lipari sourcing team was flying around the globe looking for new FDA-compliant importers to provide alternatives for their supply chain 
Photo of white Lipari Food truck with logo in front of a corporate building.
Screenshot of Registrar Corp's ComplyHub Manage Documents feature on desktop for case study.

SOLUTION

Working with Registrar Corp to update supplier list and manage FSVP documentation

With ComplyHub, Registrar Corp assisted Lipari to: 

  • Establish a process to remove invalid suppliers and prevent fraudulent activity of the former importers still using their DUNS numbers 
  • Organize all required FSVP documentation using the Manage Documents feature and receive alerts when updated files were needed from their suppliers 
  • Quickly locate FDA-compliant secondary or tertiary suppliers during supply chain issues with Find Qualified Suppliers’ active supplier directory
Vector of customer satisfaction on a white and blue background with five red stars

TESTIMONIAL

“It’s great having somebody that specializes in importation helping me not have to keep looking on the FDA website for import alerts.”

Justin Naramore, Director of Quality Assurance 

IMPACT

SUPPLIERS MONITORED

40+

Suppliers’ FSVP compliance tracked successfully

TIME SAVED

2-3

Days per month freed up by viewing Import Alerts through Monitor Suppliers 

COSTS AVOIDED

$50,000

Per shipment saved by importing from compliant vendors

Manage your business and
stay FSVP compliant 24/7

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